At the moment we have an extremely high order volume, which significantly exceeds our normal delivery capacities,
therefore, the shipping time is currently 10 - 20 working days - we ask for your patience.
Our logisteam team processes all orders in full order every day.
Order confirmation is missing
It can happen that the order confirmation sent automatically after your order,
has been stored in your SPAM or JUNK folder by the mail provider.
Sometimes an incorrect email address (typing error) is given when ordering,
this can also be a reason for the lack of confirmation.
Our customer service is still available for you around the clock by email.
Due to the personnel restrictions, we ask for your understanding,
that we can currently only be reached by telephone to a very limited extent.
In urgent cases that cannot be resolved by email, please send us a callback request by email.
Due to the above-average demand, some products are temporarily sold out.
Our goods run is in full swing, so please check regularly whether your desired product is available again,
or activate the notification function in our shop directly on the product,
this will automatically inform you as soon as the article is available again.
Collection of goods / showroom
Due to the current crisis with the corona virus, it is currently not possible to collect goods from our warehouse.
Our showroom is closed until further notice.
We ask for your understanding.
Especially in times like these it is important
to take care of yourself and your loved ones
and support each other.
Please take care of yourself and your health.
your yogabox team